All our services in one place
Our main service is automation and AI assistants. We also help with websites, Google listings, admin and data, and we run two special programs.
Automation & Assistants
Our main service. We set up tools that answer your customers, take routine work off your plate and help people find your business.
What's included
- Virtual receptionists & chatbots. Answer calls, website chats and common questions at any hour. Save the details of each new customer request. Send anything that needs a person to your team.
- Automation setup. We connect the tools you already use, such as forms, email, spreadsheets, calendars and your customer list (CRM). Then routine steps happen on their own.
- Custom assistants. Assistants built on your own documents, policies and FAQs that help your team draft replies and find information quickly.
- Search & AI visibility. Help your business show up in Google results and in AI answer tools such as ChatGPT, with correct information.
- Content repurposing. We turn one video, podcast, webinar or article into posts, emails, blog articles and short clips for each channel.
- Short-form video scripts & captions. Clear, well-structured scripts, on-screen text and captions for TikTok, Instagram Reels and YouTube Shorts.
- TikTok Shop & Amazon listings. Keyword-rich titles, bullet points and descriptions, plus listing cleanup that helps products get found.
Websites & landing pages
Mobile-friendly websites and landing pages that tell your story clearly and make it easy to reach you.
What's included
- Design. New websites built around your services and customers.
- Redesign. Refresh an outdated site with a modern look and clearer structure.
- Landing pages. Focused pages for a campaign, offer or new service.
- Maintenance. Content updates, fixes and routine upkeep.
- Search basics (SEO). Page titles, page descriptions for search results, headings, image descriptions, basic speed checks and Google Search Console setup.
- Accessible and responsive. Readable on phones, tablets and desktops.
Google listing & review management
Your Google Business Profile is often the very first thing customers see. We make sure it's complete, accurate and carefully kept up.
What's included
- Google Business Profile fixes. Categories, hours, services, description, photos and contact details.
- Consistency checks. Matching business name, phone and website across key listings.
- Review reply drafts. Professional replies to good and bad reviews, written in your style, for you to approve.
- Updates and posts. Offers, news and seasonal updates on your profile.
Note: We never write fake reviews or offer incentives for reviews that go against Google's policies.
Admin & data services
Reliable remote help with the detail work that keeps a business running, in English, Spanish or French.
Data & research
- Data entry into spreadsheets, customer lists (CRMs) and online systems.
- Excel and Google Sheets cleanup: removing repeats, formatting, formulas and organizing.
- Lists of possible customers built from public sources, based on what you are looking for.
- Research on competitors, suppliers, markets and vendors.
Writing & language
- Translation between English and French or Spanish.
- Proofreading for clarity, grammar and consistency.
- Product descriptions for online stores and marketplaces.
- Social media captions in your brand voice.
Admin & support
- Inbox and calendar help: sorting email, drafting replies and scheduling.
- Customer email support using your policies and templates.
- Bookkeeping data entry: entering and organizing your transactions in your system.
Bookkeeping data entry only. We record and organize the information you provide. We do not provide tax, accounting or financial advice; please consult a qualified professional for those.
Healthcare Program
Flat-fee recruiting help and marketing for care facilities: finding candidates, job posts, outreach, and marketing to help fill open beds and rooms.
Key terms
- Flat-fee services only. No placement fees or commissions.
- No promised placements, hires or occupancy results.
- Sterling Desk LLC is not a licensed staffing agency or healthcare provider and does not provide medical or clinical services.
- Your facility makes all hiring decisions and handles credential verification and licensing checks.
Short-Term Rental Management
Remote Airbnb and VRBO management: setting up and improving listings, guest messages, calendars and prices, review replies, and scheduling cleaners and repairs.
Key terms
- We work remotely.
- On-site work (cleaning, maintenance, key handoff, inspections) is done by local partners or contractors the owner approves.
- Owners remain responsible for local permits, taxes and short-term rental rules.
- No guaranteed occupancy or income.
Custom quotes that fit your needs
Every business is different, so we do not force you into one fixed package. Quotes are custom and flexible, and based on the work you need.
- Quotes depend on the amount of work, how complex it is and the timeline.
- One-time projects, small tasks or ongoing support.
- We confirm the work and the price in writing before anything starts.
- Any third-party tool or subscription costs are discussed up front, and you decide.
- Requesting a quote is free and doesn't commit you to anything.
How it works
A calm, transparent path from your first message to finished work, with no surprises along the way.
Tell us what you need
Use the contact form, send an email or give us a call. Share your goals, the tools you use, your timeline and a budget range if you have one.
Get a custom quote
We send you a clear written plan of the work and the price. Nothing starts until you review and approve it.
We deliver
We do the work remotely and keep you in the loop, with drafts and check-ins on anything that needs your input.
Revisions & support
We adjust the work based on your feedback, within what we agreed. We can also keep helping each month if you want.
Ready when you are
Tell us what you need, and we will send you a custom quote. We confirm the work and the price in writing before anything starts.
Questions?
Read our FAQ / How it works.