Remote Airbnb & VRBO management, with the online work handled for you
We manage your listings, guest messages, calendars and scheduling remotely, so you spend less time on your phone. Local partners you approve handle the work on site.
Everything that happens online
Pick just the pieces you need, from full remote co-hosting support to help with a single task.
Listing setup & improvements
Titles, descriptions, amenities, house rules and photo order on Airbnb and VRBO. Spanish and French versions are available if you want them.
Guest messaging
Questions, booking confirmations, check-in steps, help during the stay and check-out reminders.
Calendar & pricing coordination
We keep your calendars in sync across sites. We handle blocked dates, minimum stays and price changes, following the plan you approve.
Review responses
Polite replies to guest reviews, and friendly reminders to leave a review after check-out.
Cleaner & maintenance coordination
Scheduling cleanings between guests and repairs with the local cleaners and contractors you approve. We follow each issue until it is done.
Owner updates
Regular, easy-to-read updates on bookings, guest problems and anything you need to decide.
Important: how remote management works
- We work remotely. Sterling Desk LLC manages the online side of your rental and does not perform on-site work.
- Local partners handle on-site work. Cleaning, maintenance, key handoff and inspections are done by local partners or contractors that you, the owner, approve.
- Owners stay responsible for compliance. Owners remain responsible for local permits, licenses, lodging and occupancy taxes, HOA rules and short-term rental regulations.
- No guarantees. We do not guarantee occupancy, bookings or income.
For owners who want their evenings back
A good fit if you have reliable local help for cleaning and repairs, or are willing to find it, and you want steady help with guests and the online side.
- Owners who self-manage one or a few properties
- Co-hosts who need backup with messages and calendars
- Owners who live far from their rental, including abroad
- Hosts who welcome guests in English, Spanish or French
How it works
A calm, transparent path from your first message to finished work, with no surprises along the way.
Tell us what you need
Use the contact form, send an email or give us a call. Share your goals, the tools you use, your timeline and a budget range if you have one.
Get a custom quote
We send you a clear written plan of the work and the price. Nothing starts until you review and approve it.
We deliver
We do the work remotely and keep you in the loop, with drafts and check-ins on anything that needs your input.
Revisions & support
We adjust the work based on your feedback, within what we agreed. We can also keep helping each month if you want.
Tell us about your place
Tell us about your property, the sites you use and how things work now. We will send a custom quote.